Letter to Bill Gates

Dear Mr Bill Gates,

We have bought a computer for our home and we found problems, which I want to bring to your notice. After connecting to internet we planned to open e-mail account and whenever we fill the form in Hotmail in the password column, only ****** appears, but in the rest of the fields whatever we typed appears, but we face this problem only in password field.
We checked with a hardware vendor and he said that there is no problem in keyboard. Because of this we open the e-mail account with password *****.
I request you to check this as we ourselves do not know what the password is. We are unable to enter anything after we click the shut down button.
There is a button ’start’ but there is no stop button. We request you to check this. We find there is ‘Run’ in the menu. One of my friends clicked ‘run’ has ran up to India! So, we request you to change that to sit so that we can click that by sitting.
One doubt is that any ‘re-scooter’ available in system? As I find only ‘re-cycle’, but I own a scooter at my home. Also there is ‘Find’ button but it is not working properly. My wife lost the door key and we tried a lot for tracing the key with this ‘find’, but unable to trace. Is it a bug??

Thanks,
Your Most Loyal Customer